Why it matters
Accessibility is part of product quality from the first screen. Keyboard access, semantic structure, readable contrast and clear feedback help many users complete work reliably.
Enterprise and public-sector buyers may ask for conformance evidence, but a checklist alone does not prove a workflow works. Test the actual tasks customers must perform.
Decisions to make
- Choose a current WCAG target and document any exceptions.
- Define keyboard behavior for complex widgets and dialogs.
- Decide how status, validation and asynchronous changes are announced.
- Plan accessibility review for third-party embedded components.
- Set ownership for ongoing audits and user-reported issues.
Build checklist
- Use semantic HTML and visible keyboard focus throughout.
- Test core flows with keyboard and a screen reader.
- Check contrast, zoom, reduced motion and touch target size.
- Keep forms labeled and errors linked to their inputs.
- Run automated checks and manual task-based reviews.
Common mistakes
- Treating an automated score as proof that the product is accessible.
- Removing focus outlines for visual polish.
- Making drag-and-drop the only way to complete a task.
Tools & references
3 starting points to compare or study. Check fit, maintenance, terms and current capabilities before choosing one.